ComfyIsle team is dedicated to provide the best customer service to all our purchasers.
We want our customers to be able to make purchases confidently. And to make your experience better we try to make returns easy.
ComfyIsle offer money back guarantee
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund.
Credit Cards payments are eligible to be Cancel by 2 pm PST on the same day when the order is placed to receive a full refund with no fees. A fee of 5% of the total order amount will be charged if you cancel after 2 pm PST. After 5 business days the refund will be in a form of a store credit on dealer’s account to be used for future orders.
Custom Orders. Custom orders are non-refundable.
Due to the set regulations, we cannot return the following:
- Products that have had their original manufacturer packaging opened
- Products that have been out of their original manufacturers' packaging
If a returned item gets damaged during transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return requests must be sent to support@comfyisle.com. Upon review we will provide the exact process for the refund.